A lot of good Northland businesses still run on software from the early 2000s. It works, mostly, and nobody wants to be the one who breaks it. I take it apart carefully, fix what's wrong, and make it safe to change.
The usual advice is to rip out the old system and buy something new. That costs tens of thousands, retrains every staff member, and loses twenty years of quirks that were there for a reason.
There's a middle path: understand exactly what the current system does, fix the parts that hurt, back it up properly, and modernise one piece at a time.
I use AI coding agents (mostly Claude) to do the heavy reading and testing. That's what makes this affordable for a small business — a week of careful work instead of a quarter.
Orders, delivery scheduling and invoicing run on a Microsoft Access system shared by the office. Name withheld.
| Stage 1 | Mapped the full order-to-invoice workflow from 420 forms, queries, reports and modules. |
| 03 Oct | Fixed unsafe saves, conflicting edits and held-order dates on an isolated copy. |
| 04 Oct | Tracked down why delivery slots were being duplicated and why the wrong paperwork sometimes printed. Fixed both. |
| 04 Oct | 60 automated tests passing after every change. |
| 05 Oct | Recovery rehearsal, office health checks and costed server options. |
Tell me what it is and what's annoying you about it. I'll tell you honestly whether it's worth fixing.
bailey@baiwack.com